Privacy Policy - GGL Security

We collect Personal Data either directly from you or automatically through your interaction with our Website and Services.

1. Profile Information

This includes personal and demographic information you voluntarily provide, such as:

• First and last name

• Contact details (email address, postal address, phone number)

 

2. Contact Details

When you contact us (e.g. via phone, email, or contact forms), we may process:

• Name

• Email address

• Telephone number

• Postal address

• Enquiry details

 

3. Client and Operational Data

In the course of providing monitoring, security, and response services, our clients may provide us with Personal Data relating to their employees, contractors, visitors, or other third parties.
GGL acts as a data processor in these cases and processes such data strictly in accordance with client instructions and contractual obligations. Clients remain responsible for ensuring appropriate notices and lawful grounds for processing.
 

4. Log Files

When you visit our Website, technical data may be logged, including:

• Date and time of access

• IP address

• Referring URL

• Browser and device information

• Pages accessed

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The legal basis for this processing is Article 6(1)(f) GDPR (legitimate interest in security and service integrity). Log data is retained for no longer than necessary and generally deleted within 30 days, unless anonymised.

 

5. Location, Site, and Device Data

Where relevant to service delivery (e.g. alarm monitoring, response coordination, or supply chain security), we may process location or system data generated by devices or systems connected to our monitoring infrastructure.
Such data is processed strictly for operational, safety, and contractual purposes.

6. Personal Data from Other Sources

We may receive Personal Data from third-party partners, service providers, or authorities where necessary for service delivery or compliance.